Regsiter Button Missing
HSNM Front-end Welcome Portal general discussion about HTML, CSS, layout, custom apps, templates

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clannet
Posts: 60
Joined: 28 Jun 2017, 18:42

Regsiter Button Missing

by clannet » 02 Aug 2017, 18:42

Hi,

The register button on one of our sites is currently not loading (see image, note some details removed). I haven't yet been able to ascertain if this is just on a particular device (the screenshot is from an Apple iPhone) as some users are managing to register. Certainly if I preview the login portal from within HSNM it displays as expected.

Image

Has anyone else experienced similar?

Thanks,

Dean

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Regsiter Button Missing

by HSNMSupport » 03 Aug 2017, 08:29

Hi Clannet
The "Register" button is removed from the Login page in these cases:
1) You have enabled the "Enable MAC address" checkbox on the domain and the user is already registered from the device where it load the Welcome Portal
EnableMAC.jpg
2) You untile the "Dispaly with standard Registration" checkbox on all the domain's product and contemporaly you doesn't have any vouchers on the domain
DomainProducts.jpg
Best regards
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clannet
Posts: 60
Joined: 28 Jun 2017, 18:42

Re: Regsiter Button Missing

by clannet » 08 Aug 2017, 17:31

Hi Support,
It was the "Enable MAC address" option - thank you!

Kind regards,

Dean

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