How to migrate gateway from demo portal to new licensed portal
Topics about the wireless hardware

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jonathanmillward
Posts: 12
Joined: 30 Oct 2017, 10:38

How to migrate gateway from demo portal to new licensed portal

by jonathanmillward » 06 Nov 2017, 13:49

Hi Guys,
We have decided to buy a licence. I wanted to know if there is an easy way to point our current gateways to the new portal rather than the demo portal they are currently redirecting to. Otherwise we will need to configure them from the beginning again.

Best regards,
Jonathan Millward

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: How to migrate gateway from demo portal to new licensed portal

by HSNMSupport » 06 Nov 2017, 17:53

Hi Jonathan,

I'm sorry but you will have to configure the domains and gateways again.
The only facilitation you can have is to run a domains' users export from your current HSNM, create domains again in the new one, and provide us the export so we can import them to the new domains.
In any case, however, you will have to download the gateways' configuration files again and configure them again.

Best Regards.

jonathanmillward
Posts: 12
Joined: 30 Oct 2017, 10:38

Re: How to migrate gateway from demo portal to new licensed portal

by jonathanmillward » 07 Nov 2017, 14:16

Ok, I thought that would be the case ;) Nice and easy to configure with your template though. Thanks!

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