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How to migrate gateway from demo portal to new licensed portal

Posted: 06 Nov 2017, 13:49
by jonathanmillward
Hi Guys,
We have decided to buy a licence. I wanted to know if there is an easy way to point our current gateways to the new portal rather than the demo portal they are currently redirecting to. Otherwise we will need to configure them from the beginning again.

Best regards,
Jonathan Millward

Re: How to migrate gateway from demo portal to new licensed portal

Posted: 06 Nov 2017, 17:53
by HSNMSupport
Hi Jonathan,

I'm sorry but you will have to configure the domains and gateways again.
The only facilitation you can have is to run a domains' users export from your current HSNM, create domains again in the new one, and provide us the export so we can import them to the new domains.
In any case, however, you will have to download the gateways' configuration files again and configure them again.

Best Regards.

Re: How to migrate gateway from demo portal to new licensed portal

Posted: 07 Nov 2017, 14:16
by jonathanmillward
Ok, I thought that would be the case ;) Nice and easy to configure with your template though. Thanks!