How to enable SMS authentication
HSNM Hardware and VM configurations. Sms, Email, Backup, Database

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jonathanmillward
Posts: 12
Joined: 30 Oct 2017, 10:38

How to enable SMS authentication

by jonathanmillward » 20 Nov 2017, 15:00

Hi Guys,
I want to assign a free product to the users. I want to set it up so that when they register with their phone number, they must be sent a SMS with a code to login with. It is not working at the moment. At the domain level I did the following...
Under "Data to Customize Users Registration":  Request the username>use the Mobile number and Request the Mobile number>Yes.
Under SMS I chose SMS Confirmation Request> Only to national calling codes
User password by SMS> tick
Send SMS Notification> Only to national calling codes

Please can you tell me what I am missing?
Best,
Jonathan

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HSNMSupport
Posts: 128
Joined: 26 Jul 2016, 09:16

Re: How to enable SMS authentication

by HSNMSupport » 20 Nov 2017, 15:28

Hi Jonathan
Did you set up any SMS configuration under your HSNM System Settings? 

SMSConfiguration.jpg


You can choose to send SMS through different ways but you need to choose and configure one otherwise HSNM cannot send SMS.

Best regards
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jonathanmillward
Posts: 12
Joined: 30 Oct 2017, 10:38

Re: How to enable SMS authentication

by jonathanmillward » 21 Nov 2017, 12:19

Thats what I needed! Thank you :)

jonathanmillward
Posts: 12
Joined: 30 Oct 2017, 10:38

Re: How to enable SMS authentication

by jonathanmillward » 21 Nov 2017, 12:32

Hi,
I don't seem to edit those settings. Maybe I am in the wrong place.
We want to be able to use our own SMS service if this is possible?
Best,
Jonathan
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HSNMSupport
Posts: 128
Joined: 26 Jul 2016, 09:16

Re: How to enable SMS authentication

by HSNMSupport » 21 Nov 2017, 16:09

Hi,

sorry but I've just seen that you are using our cloud services.
You went to the right place but you don't have permission to change the SMS settings. Only us can manage those parameters.

You have to send us an email to support@hsnetworkmanager.com with your SMS service configuration data. Then we will set them for you.

Regards.

jonathanmillward
Posts: 12
Joined: 30 Oct 2017, 10:38

Re: How to enable SMS authentication

by jonathanmillward » 22 Nov 2017, 11:50

Ok great, I will send. Thanks!

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