error! the IP address of the gateway is not valid
HSNM Hardware and VM configurations. Sms, Email, Backup, Database

2 posts   •   Page 1 of 1
patrickk
Posts: 3
Joined: 28 Jun 2017, 16:21

error! the IP address of the gateway is not valid

by patrickk » 15 Dec 2017, 14:02

hi everyone,
i am new to HSNM and i am facing this issue 'error! the IP address of the gateway is not valid'
the following are the are the ips in my router configuration
Wan: 
IP:197.251.192.15
SM:255.255.255.255
GW:41.66.224.1
Lan:
IP:192.168.5.1
SM:255.255.255.0
DHCP ENABLED

In the HSNM 
Admin
system settings
IP:192.168.5.100
SM:255.255.255.0
GW:192.168.5.1
DNS:208.67.220.220
         208.67.222.222
Help,
Patrick.

User avatar
HSNMSupport
Posts: 193
Joined: 26 Jul 2016, 09:16

Re: error! the IP address of the gateway is not valid

by HSNMSupport » 15 Dec 2017, 16:19

Hi Patrick,

the error you got is due to the lack of the HotSpot configuration in the Gateway cofiguration section.
See the attached image.

The QuickStartGuide I forwarded you didn't explain that section.
To get all the needed informations I suggest you to carefully read the Administration Manual and the SetupGateway Manual.
You can find those documentations in the Documentation section of your HSNM.

Best Regards.
You do not have the required permissions to view the files attached to this post.

Who is online

Users browsing this forum: No registered users and 1 guest

It is currently 23 Feb 2018, 01:07