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1GB Data gets 16GB

Posted: 26 Jul 2017, 02:23
by spike
We've just had a user consum 17GB on their 1GB plan....
Something in accounting isn't correct....  Let us know what you need to trouble shoot.

Re: 1GB Data gets 16GB

Posted: 15 Aug 2017, 17:25
by g.lionello
Hi Spike,
the only way I can think about, is that product with a higher data plan had been assigned. Than wrongly or on purpose deleted by the manager or reseller or administrator.
Regards