Feature request - action on trigger event
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Andrushka
Posts: 58
Joined: 12 Dec 2017, 15:07

Feature request - action on trigger event

by Andrushka » 04 Apr 2018, 15:45

Hi, are there any plans to support actions on trigger events?
Specifically an action on each new user registration. This could be an email to a specific destination or a webhook so that it is possible to autoadd new accounts with form details to a CRM or mailing service using an app such as Zapier. 
We have existing venues that have migrated to HSNM from a different platform which supported direct Mailchimp integration and now we have to manually input data using CSV export.

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Feature request - action on trigger event

by HSNMSupport » 05 Apr 2018, 11:17

Hi Andrushka,

I'm sorry but currently there aren't any plans to support what you mentioned.

Anyway I'll forward your request to developers.

Best Regards.

Andrushka
Posts: 58
Joined: 12 Dec 2017, 15:07

Re: Feature request - action on trigger event

by Andrushka » 08 May 2018, 12:54

Do you have any more update on this?
We now have several existing and potential clients wanting direct Mailchimp integration. This seems to have become a lot more important with GDPR. 
We are in danger of losing one of our largest customers because of the lack of such a feature - which is now present in many competitors - Cloud4Wi, Purple, MIMO etc.

HSNMSupport1
Posts: 111
Joined: 27 Mar 2018, 11:00

Re: Feature request - action on trigger event

by HSNMSupport1 » 08 May 2018, 14:28

Hi Andrushka,

Thank you for following up. We have already informed our developer regarding this concern. I'll take a look on our developer for further updates.

Thanks.

HSNMSupport1
Posts: 111
Joined: 27 Mar 2018, 11:00

Re: Feature request - action on trigger event

by HSNMSupport1 » 08 May 2018, 14:48

Hi Andrushka,

Please be advised that we still haven't planned to support  Mailchimp integration. Currently we are very busy focusing on ending the development of the next version 6 of HSNM which includes changes to meet the new GDPR. However don't you worry as some of what you mentioned, like integration between HSNM and customer CRM has already been done by some of our many customers by creating an external APP that interacts between CRM and HSNM using API made available by HSNM.

Best Regards,

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