Page 1 of 1

Maps of access points

Posted: 04 Mar 2023, 17:04
by chris865
Hi there, the maps do not seem to show in version 10. Am I missing some config somewhere?
map.png

Re: Maps of access points

Posted: 06 Mar 2023, 08:54
by HSNMSupport
Hi,
this is a bit generic request.
Please tell us if you're using an internal or external map?
In the case of internal, have you uploaded an image?
Do yo have browser console errors?
Please give us more details.
S.T.

Re: Maps of access points

Posted: 07 Mar 2023, 07:20
by chris865
Hi there, I use external maps (coordinates from the gateway), and there is no console errors

thanks
chris

Re: Maps of access points

Posted: 07 Mar 2023, 08:25
by HSNMSupport
Check if, for some reason, your networking is blocking access to OpenStreetMap since we are not able to replicate this issue.
S.T.

Re: Maps of access points

Posted: 07 Mar 2023, 09:46
by chris865
hi there - i can ping it from hsnm. does it need some port to be open?

tx
chris

Re: Maps of access points

Posted: 07 Mar 2023, 12:15
by HSNMSupport
Maps are managed as iFrame so Web Traffic needs to be allowed.
S.T.