Playing the VM
If you installed HSNM just now, and don't know where to start - ask here!

7 posts   •   Page 1 of 1
Jameel
Posts: 14
Joined: 03 Feb 2018, 18:00

Playing the VM

by Jameel » 03 Feb 2018, 18:09

Hi, 
I am facing problem in playing the VM. it gives me a message " Failed to lock the file cannot open the disk E:\HSNM\HSNM.vmdk failed to start the virtual machine".
Thank you

User avatar
HSNMSupport
Posts: 193
Joined: 26 Jul 2016, 09:16

Re: Playing the VM

by HSNMSupport » 05 Feb 2018, 08:52

Hi Jameel
I am sorry but this issue is a vmware error probably due by something else that lock the file.
Please check if you have another job that is running the virtual machine or you can try do delete the .LCK file and folder and then start the virtual machine again.

Anyway I suggest you to do some google search about this issue.

Sorry again but this error is not an HSNM issue

Best regards

Jameel
Posts: 14
Joined: 03 Feb 2018, 18:00

Re: Playing the VM

by Jameel » 05 Feb 2018, 11:12

I found the file with extension .lck, If I am going to delete it would not create any trouble. actual file must be exist.
HSNMSupport:Hi Jameel
I am sorry but this issue is a vmware error probably due by something else that lock the file.
Please check if you have another job that is running the virtual machine or you can try do delete the .LCK file and folder and then start the virtual machine again.

Anyway I suggest you to do some google search about this issue.

Sorry again but this error is not an HSNM issue

Best regards

User avatar
HSNMSupport
Posts: 193
Joined: 26 Jul 2016, 09:16

Re: Playing the VM

by HSNMSupport » 05 Feb 2018, 12:06

Hi Jameel
As wrote before we provide support on HSNM not to Vmware issue.
Before we provided you only some suggestions but I advise you to do some google search about the vmware issue
Best regards

Jameel
Posts: 14
Joined: 03 Feb 2018, 18:00

Re: Playing the VM

by Jameel » 06 Feb 2018, 06:06

This issue resolved by deleteing .lck file.

HSNMSupport:Hi Jameel
As wrote before we provide support on HSNM not to Vmware issue.
Before we provided you only some suggestions but I advise you to do some google search about the vmware issue
Best regards

Jameel
Posts: 14
Joined: 03 Feb 2018, 18:00

Re: Playing the VM

by Jameel » 07 Feb 2018, 09:28

Hi, 
my license expired and now you activated it again. For the HSNM license update, I connect it through my LAN. is it ok? Or I need to put it on the public IP
Thanks

User avatar
HSNMSupport
Posts: 193
Joined: 26 Jul 2016, 09:16

Re: Playing the VM

by HSNMSupport » 07 Feb 2018, 11:34

Hi Jameel,

just have internet access.

Best Regards.

Who is online

Users browsing this forum: No registered users and 1 guest

It is currently 23 Feb 2018, 01:10