HSNM Forum

When I delete users from a reseller/manager/domain, does it affect/change the statistics in the dashboard ?

If yes I suggest to change that. Statistics can't be changed by deleted users because the sessions etc. were made and have to be counted.

Hi jens
Yes, if you delete a user the dashboard's statistics will be automatically updated when you click on dashboard's "Refresh" button  or within 4 hours (statistics cache time).

It is not possible to keep statistics of deleted users, because statistics is based on DB datas. 

Best regards

That's a big problem. All historical data will be false, if the user database will be cleaned up after some time. For example revenues. When a user is deleted there is still the revenue. You can't delete this information from the system. You must store them in another way.

Hi Jens
Simply don't delete the users and set, on System Settings", the automatic delete "unused users/cards" to never
Best regards