Dashboard/Statistics - deleted users
HSNM administration backend general discussion

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jnsilver
Posts: 79
Joined: 28 Jun 2017, 16:13

Dashboard/Statistics - deleted users

by jnsilver » 04 Jul 2017, 15:35

When I delete users from a reseller/manager/domain, does it affect/change the statistics in the dashboard ?

If yes I suggest to change that. Statistics can't be changed by deleted users because the sessions etc. were made and have to be counted.

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Dashboard/Statistics - deleted users

by HSNMSupport » 04 Jul 2017, 16:01

Hi jens
Yes, if you delete a user the dashboard's statistics will be automatically updated when you click on dashboard's "Refresh" button  or within 4 hours (statistics cache time).

It is not possible to keep statistics of deleted users, because statistics is based on DB datas. 

Best regards

jnsilver
Posts: 79
Joined: 28 Jun 2017, 16:13

Re: Dashboard/Statistics - deleted users

by jnsilver » 04 Jul 2017, 16:26

That's a big problem. All historical data will be false, if the user database will be cleaned up after some time. For example revenues. When a user is deleted there is still the revenue. You can't delete this information from the system. You must store them in another way.

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Dashboard/Statistics - deleted users

by HSNMSupport » 04 Jul 2017, 16:43

Hi Jens
Simply don't delete the users and set, on System Settings", the automatic delete "unused users/cards" to never
DBOptimization.jpg
Best regards
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