error! the IP address of the gateway is not valid
HSNM Hardware and VM configurations. Sms, Email, Backup, Database

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patrickk
Posts: 89
Joined: 28 Jun 2017, 16:21

error! the IP address of the gateway is not valid

by patrickk » 15 Dec 2017, 14:02

hi everyone,
i am new to HSNM and i am facing this issue 'error! the IP address of the gateway is not valid'
the following are the are the ips in my router configuration
Wan: 
IP:197.251.192.15
SM:255.255.255.255
GW:41.66.224.1
Lan:
IP:192.168.5.1
SM:255.255.255.0
DHCP ENABLED

In the HSNM 
Admin
system settings
IP:192.168.5.100
SM:255.255.255.0
GW:192.168.5.1
DNS:208.67.220.220
         208.67.222.222
Help,
Patrick.

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: error! the IP address of the gateway is not valid

by HSNMSupport » 15 Dec 2017, 16:19

Hi Patrick,

the error you got is due to the lack of the HotSpot configuration in the Gateway cofiguration section.
See the attached image.

The QuickStartGuide I forwarded you didn't explain that section.
To get all the needed informations I suggest you to carefully read the Administration Manual and the SetupGateway Manual.
You can find those documentations in the Documentation section of your HSNM.

Best Regards.
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