HTTP Redirection doesn´t working after connection
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infosey
Posts: 125
Joined: 30 May 2018, 10:45

HTTP Redirection doesn´t working after connection

by infosey » 30 Apr 2021, 14:13

Hello,

We have a problem with the HTTP redirection after connecting with the Android clients. The following tests have been performed with the cache of the htmlviewer app (aka MiniBrowser) cleared and the phone rebooted.

When we connect, the hotspot redirects us to the portal, It´s okay.
001_htmlviewer.jpg
We start session with the green button. The pink-blue-green-red circle rotation appears. We wait...
002_htmlviewer.jpg
The pink-blue-green-red circle dissapear but the green message "Login in progress. Please wait" not.
003_htmlviewer.jpg
The HTTP redirection configured into the domain doesn´t work, but we are connected because if we open a web browser we navigate to Internet.

Thank for support and best regards.
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HSNMSupport
Posts: 1288
Joined: 26 Jul 2016, 09:16

Re: HTTP Redirection doesn´t working after connection

by HSNMSupport » 30 Apr 2021, 15:40

Dear Infosey,
which HSNM version are you currently using?
Please if you don't, update to the latest that introduced a fix for C&c domains.
Let us know.

infosey
Posts: 125
Joined: 30 May 2018, 10:45

Re: HTTP Redirection doesn´t working after connection

by infosey » 04 May 2021, 09:05

Hi,

We are using the 8.0.261 Stable. We will going update to Version 8.0.264 (Stable) Published on April, 29th 2021.

Thanks and regards.

HSNMSupport
Posts: 1288
Joined: 26 Jul 2016, 09:16

Re: HTTP Redirection doesn´t working after connection

by HSNMSupport » 04 May 2021, 09:08

Great,
let us know about this.

infosey
Posts: 125
Joined: 30 May 2018, 10:45

Re: HTTP Redirection doesn´t working after connection

by infosey » 04 May 2021, 09:53

Hello,

We have updated but the result is the same.

The redirection doesn't work but we are connected and we can navigate to Internet.

The text with the green background doesn't disappear but in the bottom bar the purple button with the text "Connection" appears.

Regards.

HSNMSupport
Posts: 1288
Joined: 26 Jul 2016, 09:16

Re: HTTP Redirection doesn´t working after connection

by HSNMSupport » 04 May 2021, 10:04

Ok, thank you for clarifying.
I cannot replicate your issue in our lab and in our stable release so I think this is due to your customization in the domain.
Please double-check if disabling or editing any kind of personalization can fix it.
In the meantime, I will ask our developers to analyze it.

infosey
Posts: 125
Joined: 30 May 2018, 10:45

Re: HTTP Redirection doesn´t working after connection

by infosey » 04 May 2021, 10:15

Okay. We can give you access if necessary.

Thanks and regards.

HSNMSupport
Posts: 1288
Joined: 26 Jul 2016, 09:16

Re: HTTP Redirection doesn´t working after connection

by HSNMSupport » 04 May 2021, 10:38

I've found your issue.
You've set a not usable app after login in your template:
Fotografia_dello_schermo_050421_103737_AM.jpg
Please set it to none or another one to fix this behavior (actually you had a redirect after login so this is useless).
Have a nice day.
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infosey
Posts: 125
Joined: 30 May 2018, 10:45

Re: HTTP Redirection doesn´t working after connection

by infosey » 04 May 2021, 11:15

Great! It already works.

Thank you very much.

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