Problems with Wifi4EU
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Posts: 9
Joined: 28 Apr 2020, 19:59

Problems with Wifi4EU

by vserna » 21 Jun 2021, 15:15

Our monitoring system detects very few connections that fully comply with the visual identity requirements, and in some cases none: In summary, the days in which the system has detected that at least 70% of the connected users are marked in green meet the technical requirements for visual identity; in yellow, days where there are less than 70% of connections that meet the requirements.
We have received a notice of malfunction of the Wifi4EU captive portal. They tell us that there are many days that visual identity is not presented in at least 70%. But it should always be presented ... How is this possible?
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Posts: 1326
Joined: 26 Jul 2016, 09:16

Re: Problems with Wifi4EU

by HSNMSupport » 22 Jun 2021, 09:23

this is very strange and we will forward this to our developers.
Please share with us every detail you had about it.
Have a nice day.

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