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Wrong message after login

Posted: 26 Apr 2021, 13:05
by infosey
Hi!

We have noticed when a wrong message is been shown on a gateway. On a click and conect gateway when we login the message is telling final users: 'Login in progress. Please, wait...' but user has already been loged. This happens only in one particular domain and gateway, we have checked other types of authentication mode, same authentication mode on different domain and gateway and both are not displaying this message. Could you tell us if it's possible to change it's confusing for a final user.

Regards,

Re: Wrong message after login

Posted: 26 Apr 2021, 14:01
by HSNMSupport
Dear Infosey,
every message is editable via translation.
You can do it at the various levels or in the preview.
Fotografia_dello_schermo_042621_020750_PM.jpg
Have a nice day.

Re: Wrong message after login

Posted: 27 Apr 2021, 13:16
by infosey
Sure, thanks.
An other question related with this gateway. After an Android phone is logged no redirection happens, however if an iPhone does redirection is working fine. Is there any configuration problem in domain/gateway level or where could be the problem.

Regards

Re: Wrong message after login

Posted: 28 Apr 2021, 08:55
by HSNMSupport
Please open a dedicated topic about this.
Have a nice day.