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Stripe redirect not working

Posted: 10 Mar 2022, 11:41
by Andrushka
We have set up Stripe as a payment system on an existing hotspot - replacing Paypal - but it is not working.
After user registers, selects product and clicks on the Stripe link they get the message "redirecting" but the service never redirects.

We have following entries in the walled garden:
/ip hotspot walled-garden
add action=allow dst-host="portal.yifi.eu" path="!/"
add action=allow dst-host="46.17.165.156" path="!/"
add action=allow dst-host="*jquery*"
add action=allow dst-host="*jquery.com"
add action=allow dst-host="*.entrust.net"
add action=allow dst-host="*.google-analytics.com"
add action=allow dst-host="*.stripe.com*"
add action=allow dst-host="*.stripecdn.com*"
add action=allow dst-host="*.stripe.network*"
add action=allow dst-host="*apple-pay-gateway*"
add action=allow dst-host="*pay.google.com*"
add action=allow dst-host="*pay.sandbox.google.com*"
add action=deny dst-host="clients1.google.com"
add action=deny dst-host="clients3.google.com"
add action=deny dst-host="android.clients.google.com"
add action=deny dst-host="connectivitycheck.gstatic.com"
add action=deny dst-host="connectivitycheck.android.com"
add action=allow dst-host="*.staticflickr.com*"
add action=allow dst-host="*hsnetworkmanager.com"
add action=allow dst-host="*crt.sectigo.com"
add action=allow dst-host="*gstatic*"
add action=allow dst-host="*googleapis*"
add action=allow dst-host="*googleapis.com"
add action=allow dst-host="apis.google.com*"
add action=allow dst-host="*.doubleclick.net"
add action=allow dst-host="*.2mdn.net"
add action=allow dst-host="*.googlesyndication.com"

When I look in the walled garden tab I do not see any hits on the Stripe entries.

Re: Stripe redirect not working

Posted: 10 Mar 2022, 15:03
by HSNMSupport
Hi,
Can you please specify the HSNM version you're running?
Have you activated the payment at the system level or reseller/manager?
Thank you.

Re: Stripe redirect not working

Posted: 10 Mar 2022, 15:11
by Andrushka
9.1.124
Manager level

Re: Stripe redirect not working

Posted: 10 Mar 2022, 15:24
by HSNMSupport
I cannot replicate the issue.
This is working on our side.
Hits don't rise during Stripe payments.


UPDATE:
this issue is due to customer customization of the Gateway.
With standard configuration, the issue is not in place.