Mikrotik DDns does not save user traffic logs
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infosey
Posts: 157
Joined: 30 May 2018, 10:45

Mikrotik DDns does not save user traffic logs

by infosey » 10 Nov 2022, 18:41

Hi,
We are trying to implement user traffic log for different Mikrotik deployed in different sites.
We have noticed when we introduce in the 'Internet Connection IP Address or DynDNS Name' field DDns generated by Mikrotik we are not recieving user traffic log. As soon as we change the DDns for the current public IP address we start recieving them.
Is this because we are doing someting wrong or just doesn't work with Mikrotik DDns?

Regards,

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mikrotik DDns does not save user traffic logs

by HSNMSupport » 11 Nov 2022, 08:42

Hi,
it probably depends on your network configuration.
Please ensure that Mikrotik Ddns have the same value of the Public IP.
S.T.

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Mikrotik DDns does not save user traffic logs

by infosey » 11 Nov 2022, 08:58

It has the same IP address, I have checked in cloud section of Mikrotik
And network configuration souldn't be, we are testing on a complete isolate laboratory. There is just a Mikrotik, an access point and a router on bridge mode so Mikrotik could manage all settings

Regards,

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Mikrotik DDns does not save user traffic logs

by infosey » 11 Nov 2022, 08:59

Mikrotik version is 6.48.6 and model RB750Gr3.

Regards

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mikrotik DDns does not save user traffic logs

by HSNMSupport » 11 Nov 2022, 09:04

Try to enable ping on Mikrotik and check with HSNM utility if, via DDNS , hsnm can reach it.

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Mikrotik DDns does not save user traffic logs

by infosey » 11 Nov 2022, 09:46

ICMP protocol was not reachable neither by public IP either DDns. We had it blocked.

Regards,

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mikrotik DDns does not save user traffic logs

by HSNMSupport » 11 Nov 2022, 10:14

We made a test and it is working (see screenshot attached)
Please double-check your networking.
S.T.

Image

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Mikrotik DDns does not save user traffic logs

by infosey » 11 Nov 2022, 13:12

Sure, thanks for your help. I'll try it again.

Regards,

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