MikroTik Rb951g-2hnd Topics about the wireless hardware

[Guillermo]

Hi, 
I was able to download and install HSNM, but I have a problem with the script generated by the system, it is not working on our device that we chose to perform the test.
We are using an rb951g-2hnd firmware version 6.39

I thank you for your assistance

[HSNMSupport1]

Hi Guillermo,

Can you give us the exact error message you are getting. And if you can also do a screenshot, that would be very helpful this would let us identify where the issue is coming from.

Best Regards,

[Guillermo]

i have already fixed that issue, using
import ***.rsc from terminal
but we have another issue now, the users that connect to the hotspot dont see the login (welcome) site, and inmediatly have access to the internet service without login.

[HSNMSupport1]

Hi Guillermo,

It's good to hear that you have fixed the issue. By the way, please be informed that our sales department will be contacting you in any moment in order to organize a webinar. 

Thank you,

[Guillermo]

but we have another issue now, the users that connect to the hotspot dont see the login (welcome) site, and inmediatly have access to the internet service without login.
only if the user type ins the browser the ip of the  router is being able to see the login site.
can you help me with that?

[HSNMSupport1]

Hi Guillermo, 

May I ask how did you set or configured the Welcome Portal Template on your gateway?

Best Regards,

[Guillermo]

i havent done anything else other than importing the file that was downloaded from the hotspot network manager

[HSNMSupport1]

Hi Guillermo,

You may need to configure the Welcome Portal Template on your gateway so that guest will be routed to the portal page.

Best Regards.

[HSNMSupport]

Hi Guillermo,

did you follow all the steps provided by the SetupGateway guide available from the HSNM documentation section?

You said you imported the configuration script downloaded from the HSNM. But did you also copy the new hotspot folder downloaded from the HSNM?

If your users are able to surf and they don't reach the welcome portal it means that there is something wrong with your gateway configuration.

So, if you didn't, reset your gateway to no-default (command to use is availabe in the guide I mentioned) and follow all the steps provided by the SetupGateway guide.

Best Regards.

[Guillermo]

now is redirecting but only when i try to browse, is there a way to show the site as soon as the user connects?