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cisco wlc

Posted: 14 Jun 2019, 07:11
by humzakhan
Dear Team,
When selecting Cisco WLC as a gateway, it is not showing concurrent users of last 24 hours.

Re: cisco wlc

Posted: 14 Jun 2019, 14:20
by HSNMSupport
Hi humzakhan
Are you sure that there was logins in the last 24 hours? The graph shows the connections made by the users checking the accounting packets sent by the gateway/controller; so please check to have radius accounting enable on CiscoWLC.
Otherwise, if the problem persist, please send to HSNM support e-mail address, an e-mail with the URL that we can use to access your HSNM through HTTP and SSH; also please tell us the name of the gateway where you think to have the issue

Best regards