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Re: Error. The Login procedure cannot contact the gateway

Posted: 08 Jun 2020, 10:25
by HSNMSupport
Hi Worldvoice
By default HSNM virtual machine's network interface is set to BRIDGE and you must not change to NAT otherwise you could not reach HSNM.
So please leave HSNM virtual machine settings as you find; only change CPU or RAM based on your needs.

Best regards

Re: Error. The Login procedure cannot contact the gateway

Posted: 08 Jun 2020, 18:55
by ybkukshiwala
I am also having issues with some of my users, they are facing issues with login in, getting an error "The Login procedure cannot contact the gateway"
When I checked the logs of the users one who is facing the issue found out that their mac is showing dummy. (See attached image for reference).
Please help me to resolve asap since users are facing issues from past week after the Chrome POST issue.

Re: Error. The Login procedure cannot contact the gateway

Posted: 09 Jun 2020, 10:40
by HSNMSupport
Please,
open a new dedicated topic about your request.
Have a nice day.