I am encountering some challenge where I have import HSN config file into a working router of a company.
The purpose is to serve guest with captive portal while the router still serve the business operations.
I noticed the captive portal does not automatically redirect the guest after importing the configuration file into the router? We are using 2 VLANs for the HSN one for impatient guest and another for outpatient while the main business is on a bridge mode.
Everything thing seems to work fine but portal does not load automatically when a customer connects to the SSID.
We are using ubiquiti unifi pro as the access points with 3 SSIDs
So We have to manually enter the IP address of the gateway before we can access the HSN Port.
Can you assist me on how customers can get the portal loading automatically.