Error! Sorry, you can't continue because the user name or the password are wrong!
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worldvoice
Posts: 22
Joined: 17 Mar 2020, 20:41

Error! Sorry, you can't continue because the user name or the password are wrong!

by worldvoice » 11 May 2020, 20:40

Hello!

1) We installed HSNM version 6.0 on VMware version 12.5.9 with CentOS 7 as server/host.

2) We carried out an update of HSNM to the lates version (7.0.190). This is the Latest version which our License can permit us attain.

3) After we configure a hotspot, and we then decide to preview the "welcome portal" of the hotspot that will appear on the users screen, it gives us the error " Error!
Sorry, you can't continue because the user name or the password are wrong!"
. The screenshot of this error is attached to this ticket.

4) We equally downloaded the hotspot configuration from HSNM and set a MikroTik hotspot (we took perfact care of the kind of MikroTik). When a user enters the hotspot address to access the welcome portal, they get the same error.

Any help will be appreciated!
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HSNMSupport
Posts: 1303
Joined: 26 Jul 2016, 09:16

Re: Error! Sorry, you can't continue because the user name or the password are wrong!

by HSNMSupport » 13 May 2020, 12:38

Hi Worldvoice,
we have fixed your issue manually.
The fix will be into next release so please don't downgrade your HSNM in order to not lose your fix.
Have a nice day.

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