HSNM Forum

Hi,
we have problem with Aruba Instant On.
Captive portal cannot be loaded when iPhone connects.
There is an error for certificate at link http://captive-2022.aio.cloudauth.net/
I contacted Aruba support and they asked me if there is an option to set link above.
I tried to change fields at defined gateway (below) but it keeps showing same cert error.




Android phones connect and load portal without problem.

Hi,
We are sorry but that URL is not linked to any of the HSNM configurations.
S.T.

I got from Aruba support:
The issue is with the AAA server which is not allowing the access to the iPhones.
Please check in the AAA server and update us the status.

So there is no connection between server and Aruba portal?
Is it possible to implement it?
There are few customers with Aruba Instant On equipment and they want portal.

Is there older version of link like http://captive-2020.aio.cloudauth.net/ ?

AAA server receives requests from Aruba Controller.
That Info is not linked to the device you're using.
Please follow step by step guide, maybe you've missed some steps.
S.T.

Hi,

I checked againg Aruba Instant On settigns and it looks good.
May I contact you via Skype?

Reach us on Skype, please.
S.T.