HSNM MAIL VALIDATION/VERIFICATION
HSNM Hardware and VM configurations. Sms, Email, Backup, Database

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dpaz
Posts: 24
Joined: 02 May 2018, 11:02

HSNM MAIL VALIDATION/VERIFICATION

by dpaz » 12 Jan 2023, 18:08

Hi,
I need this domain: "t-online.de" to be within the HotSpot mail validation/verification.


Thank you.

HSNMSupport
Posts: 1438
Joined: 26 Jul 2016, 09:16

Re: HSNM MAIL VALIDATION/VERIFICATION

by HSNMSupport » 13 Jan 2023, 08:59

Hi,
you can customize your validation email in the Notification menu under your domain.
Have a great day.
S.T.

dpaz
Posts: 24
Joined: 02 May 2018, 11:02

Re: HSNM MAIL VALIDATION/VERIFICATION

by dpaz » 15 Jan 2023, 13:56

Hi,
you can customize your validation email in the Notification menu under your domain.
Have a great day.
S.T.
Sorry,
I explainned wrong.
I'm talking about MX verification.

HSNMSupport
Posts: 1438
Joined: 26 Jul 2016, 09:16

Re: HSNM MAIL VALIDATION/VERIFICATION

by HSNMSupport » 16 Jan 2023, 08:42

Email validation sends a request to the MX server of your domain by asking if the email exists.
In case of no answer, wrong answer or non-standard answer, the check fails and you will see the error during registration.
We cannot do anything to "allow" your domain, this behaviour depends on how is configured the MX server of your email domain.
Have a great day.
S.T.

dpaz
Posts: 24
Joined: 02 May 2018, 11:02

Re: HSNM MAIL VALIDATION/VERIFICATION

by dpaz » 16 Jan 2023, 11:11

Email validation sends a request to the MX server of your domain by asking if the email exists.
In case of no answer, wrong answer or non-standard answer, the check fails and you will see the error during registration.
We cannot do anything to "allow" your domain, this behaviour depends on how is configured the MX server of your email domain.
Have a great day.
S.T.
Could you develop a domain verification whitelist option? Since MX servers in some domains give a lot of problems.

HSNMSupport
Posts: 1438
Joined: 26 Jul 2016, 09:16

Re: HSNM MAIL VALIDATION/VERIFICATION

by HSNMSupport » 16 Jan 2023, 14:02

Will add this to our wishlist.
Have a great day.
S.T.

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