User Traffic logs HSNM Hardware and VM configurations. Sms, Email, Backup, Database

[humzakhan]

Hi,

those are the email addresses where I sent the email. Anyway I'll send it again.

Best Regards.

Still we haven't received the email.

[HSNMSupport]

Hi,

I sent the email without reciving any error back. Anyway, forget the email.

What I wrote in the email was that we checked and solved the problem.

Please let me know if the problem persist.

Best Regards.

[humzakhan]

Hi,

I sent the email without reciving any error back. Anyway, forget the email.

What I wrote in the email was that we checked and solved the problem.

Please let me know if the problem persist.

Best Regards.

Dear Team,
Problem still persist. All the gateways logs are saving in single file.

[HSNMSupport]

Hi,

please, can you check inside the gateways if there is any Prefix for the logs.

You can check this by clicking on System/Logging menu of your gateways.

Please let me know.

Best Regards.