Invalid query:Unknown column 'RegistrationRequestMissingData' in 'field list'
HSNM Hardware and VM configurations. Sms, Email, Backup, Database

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miami1983
Posts: 81
Joined: 17 Apr 2019, 09:08

Invalid query:Unknown column 'RegistrationRequestMissingData' in 'field list'

by miami1983 » 01 Mar 2020, 13:26

dear ,

after upgrade to the latest beta version , i have this error when editing domain

Invalid query:Unknown column 'RegistrationRequestMissingData' in 'field list'


aslo customer shouldn't see the welcome portal as its hanging

note : i use external mysql db

is there any issue to fix it urgently,

BR
Husam

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Invalid query:Unknown column 'RegistrationRequestMissingData' in 'field list'

by HSNMSupport » 02 Mar 2020, 10:18

Hi Husam
This means that upgrade process did not create that DB fields: did you stop or close the web page during the upgrade process?
Anyway please try to load this URL http://YOURHSNM_IP_OR_URL/functions/updatedb.php...at the end of the process you should see a "1" printed on a white page.
In addition to that, please check to have rightly configured your external MySQL server, using the settings that you can find on HSNM Administration Manual.
After that please check if the problem will be fixed, otherwise send to HSNM support mail address the URL to reach your HSNM and, if you can, a PHPMyAdmin access to your external DB

Best regards

miami1983
Posts: 81
Joined: 17 Apr 2019, 09:08

Re: Invalid query:Unknown column 'RegistrationRequestMissingData' in 'field list'

by miami1983 » 02 Mar 2020, 11:48

hi

i downgrade to the previous version and its work

after your reply i upgrade again and its normally work

thanks

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