Page 1 of 1
HSNM MAIL VALIDATION/VERIFICATION
Posted: 12 Jan 2023, 18:08
by dpaz
Hi,
I need this domain: "t-online.de" to be within the HotSpot mail validation/verification.
Thank you.
Re: HSNM MAIL VALIDATION/VERIFICATION
Posted: 13 Jan 2023, 08:59
by HSNMSupport
Hi,
you can customize your validation email in the Notification menu under your domain.
Have a great day.
S.T.
Re: HSNM MAIL VALIDATION/VERIFICATION
Posted: 15 Jan 2023, 13:56
by dpaz
Hi,
you can customize your validation email in the Notification menu under your domain.
Have a great day.
S.T.
Sorry,
I explainned wrong.
I'm talking about MX verification.
Re: HSNM MAIL VALIDATION/VERIFICATION
Posted: 16 Jan 2023, 08:42
by HSNMSupport
Email validation sends a request to the MX server of your domain by asking if the email exists.
In case of no answer, wrong answer or non-standard answer, the check fails and you will see the error during registration.
We cannot do anything to "allow" your domain, this behaviour depends on how is configured the MX server of your email domain.
Have a great day.
S.T.
Re: HSNM MAIL VALIDATION/VERIFICATION
Posted: 16 Jan 2023, 11:11
by dpaz
Email validation sends a request to the MX server of your domain by asking if the email exists.
In case of no answer, wrong answer or non-standard answer, the check fails and you will see the error during registration.
We cannot do anything to "allow" your domain, this behaviour depends on how is configured the MX server of your email domain.
Have a great day.
S.T.
Could you develop a domain verification whitelist option? Since MX servers in some domains give a lot of problems.
Re: HSNM MAIL VALIDATION/VERIFICATION
Posted: 16 Jan 2023, 14:02
by HSNMSupport
Will add this to our wishlist.
Have a great day.
S.T.