Cards General questions and topics about hsnm

[Matej]

Hi,
a hotel is asking me the following:
1. they want their guests when they connect to wifi to see a landing page asking for a voucher code. They will give to customers vouchers for 1 day, 3 days etc. They prefer customers do not need to register. is that possible?

2. If we use cards instead of vouchers, so we have registratio + wifi product, then what will happen if someone purchase a card for 1 day and then purchase anotherone for 3 days?

Kind regards

[HSNMSupport1]

Hi Matej,

For your questions, here are the answers:

Question 1: It is not possible for the customers to use a vouchers without registering to the landing page. What they can do is to use cards instead of vouchers as cards are already created by the manager and are already registered user with a product assigned.

Question 2: For cards, you should not provide to the same user another card same day after. What you have to do is to provide a voucher to the user in order to give a possibility for the user to recharge it's account.

Basically you have to understand that cards = users and vouchers = a way to register or a way for users to recharge their account.

Best Reagrds,

[Matej]

Question 2: For cards, you should not provide to the same user another card same day after. What you have to do is to provide a voucher to the user in order to give a possibility for the user to recharge it's account.


But can I create different cards with different values? for example card for user 1= 1 day, card for user 2=2 days

[HSNMSupport1]

Hi Matej,

Yes that is possible.

Best Regards,