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Feature request - action on trigger event
Posted: 04 Apr 2018, 15:45
by Andrushka
Hi, are there any plans to support actions on trigger events?
Specifically an action on each new user registration. This could be an email to a specific destination or a webhook so that it is possible to autoadd new accounts with form details to a CRM or mailing service using an app such as Zapier.
We have existing venues that have migrated to HSNM from a different platform which supported direct Mailchimp integration and now we have to manually input data using CSV export.
Re: Feature request - action on trigger event
Posted: 05 Apr 2018, 11:17
by HSNMSupport
Hi Andrushka,
I'm sorry but currently there aren't any plans to support what you mentioned.
Anyway I'll forward your request to developers.
Best Regards.
Re: Feature request - action on trigger event
Posted: 08 May 2018, 12:54
by Andrushka
Do you have any more update on this?
We now have several existing and potential clients wanting direct Mailchimp integration. This seems to have become a lot more important with GDPR.
We are in danger of losing one of our largest customers because of the lack of such a feature - which is now present in many competitors - Cloud4Wi, Purple, MIMO etc.
Re: Feature request - action on trigger event
Posted: 08 May 2018, 14:28
by HSNMSupport1
Hi Andrushka,
Thank you for following up. We have already informed our developer regarding this concern. I'll take a look on our developer for further updates.
Thanks.
Re: Feature request - action on trigger event
Posted: 08 May 2018, 14:48
by HSNMSupport1
Hi Andrushka,
Please be advised that we still haven't planned to support Mailchimp integration. Currently we are very busy focusing on ending the development of the next version 6 of HSNM which includes changes to meet the new GDPR. However don't you worry as some of what you mentioned, like integration between HSNM and customer CRM has already been done by some of our many customers by creating an external APP that interacts between CRM and HSNM using API made available by HSNM.
Best Regards,