HSNM Forum

Dear Team

we have a demo period for AD module
we successfully lunched one Surveys for our users,
after 2 days from lunching the Surveys we noticed in the extracted data some strange recorde
our Surveys is mad of 3 question so we was expecting 3 records (lines) for each user
as per the dashboard there is 772 filled surveys
most of the users having 3 records
but one of them had 87 record (29 times for each question)
other had 15
please find below (InsertionDate) for the user who have 29 times record for each question
InsertionDate
2019-04-10 18:42:59
2019-04-10 18:43:01
2019-04-10 18:43:05
2019-04-10 18:43:06
2019-04-10 18:43:07
2019-04-10 18:43:07
2019-04-10 18:43:08
2019-04-10 18:43:08
2019-04-10 18:43:10
2019-04-10 18:43:10
2019-04-10 18:43:30
2019-04-10 18:43:31
2019-04-10 18:43:32
2019-04-10 18:43:32
2019-04-10 18:43:33
2019-04-10 18:43:34
2019-04-10 18:43:34
2019-04-10 18:43:34
2019-04-10 18:43:34
2019-04-10 18:43:35
2019-04-10 18:43:35
2019-04-10 18:43:35
2019-04-10 18:43:36
2019-04-10 18:43:36
2019-04-10 18:43:36
2019-04-10 18:43:36
2019-04-10 18:43:37
2019-04-10 18:43:59
2019-04-10 18:44:00

Hi Magenta
Sincerelly I don't know why this happened. I've just talked also with our chief developer but he told me that he would not know why this issue happened.
If you can provide us more informations (errors or something strange happened during survey filling or anything else) I can try to understand why it happened.

I am sorry

Best regards