HSNM RADIUS not responding after upgrade to v7
Posted: 02 May 2020, 14:42
Hi I have sent email to support about this but no reply as yet.
We upgraded yesterday from v6 to v7 (initially 7.0.183 but then downgraded back to 7.0.179 but no change to situation)
All looks fine, there are no warnings and all services are running.
However the RADIUS server is not responding to any gateway requests and so no users can complete registration.
Please could you assist urgently as we have 20 gateways out of service.
We upgraded yesterday from v6 to v7 (initially 7.0.183 but then downgraded back to 7.0.179 but no change to situation)
All looks fine, there are no warnings and all services are running.
However the RADIUS server is not responding to any gateway requests and so no users can complete registration.
Please could you assist urgently as we have 20 gateways out of service.