Time and data volume limiting
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Andrushka
Posts: 58
Joined: 12 Dec 2017, 15:07

Time and data volume limiting

by Andrushka » 12 Jun 2020, 02:46

I have set a policy to limit both access time and traffic - see attached.
Daily time limited to 60 minutes
Daily traffic limited to 250MB
Monthly traffic limited to 500MB

However the limits do not seem to be applied. See example connection log attached.
The device has connected for over 90 minutes in a single day
The device has been disconnected 3 times because it hit the 250MB limit but then reconnection was permitted the same day (and the 500MB per month limit also did not apply).
You do not have the required permissions to view the files attached to this post.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Time and data volume limiting

by HSNMSupport » 12 Jun 2020, 10:26

Hi,
please check if you have configured Timezone in your manager.
Thank you

Andrushka
Posts: 58
Joined: 12 Dec 2017, 15:07

Re: Time and data volume limiting

by Andrushka » 12 Jun 2020, 12:05

There is no timezone field for domain?
Manager and gaetway timezones are set to 'use default'

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Time and data volume limiting

by HSNMSupport » 12 Jun 2020, 12:29

Chose one and set your timezone into it.
Have a nice day.

Andrushka
Posts: 58
Joined: 12 Dec 2017, 15:07

Re: Time and data volume limiting

by Andrushka » 12 Jun 2020, 14:09

Ok that seems to be working now.
Would be helpful if admin manual mentioned this requirement.
Thanks.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Time and data volume limiting

by HSNMSupport » 12 Jun 2020, 14:50

In the upcoming V7.0.195 a fix will be included even if you leave "use default".
Have a nice day.

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