Content injection
General questions and topics about hsnm

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Hossain12345
Posts: 84
Joined: 18 Jun 2020, 10:24

Content injection

by Hossain12345 » 30 Jun 2020, 11:42

Dear Support,

Can you please tell me, can we inject content on the demo account without gateway configuration and check on user interface preview,
Thank you.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Content injection

by HSNMSupport » 30 Jun 2020, 11:52

Hi,
as already answered you by email:

yes, you can configure your advertiser/campaign and show it under WelcomePortal preview.
You can add an Advertiser under your Reseller and/or a campaign under your manager.

Have a nice day.

Hossain12345
Posts: 84
Joined: 18 Jun 2020, 10:24

Re: Content injection

by Hossain12345 » 30 Jun 2020, 16:51

Hi,
as already answered you by email:

yes, you can configure your advertiser/campaign and show it under WelcomePortal preview.
You can add an Advertiser under your Reseller and/or a campaign under your manager.

Have a nice day.
Dear Support,
it's not working and attachments are for ur information. Please make me correct.
Thank you
You do not have the required permissions to view the files attached to this post.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Content injection

by HSNMSupport » 30 Jun 2020, 16:56

Please ensure that you haven't blocked in your walled garden youtube.
Please check my previous post: viewtopic.php?f=15&t=4601&p=7048&hilit= ... rden#p7048

Hossain12345
Posts: 84
Joined: 18 Jun 2020, 10:24

Re: Content injection

by Hossain12345 » 30 Jun 2020, 18:29

Please ensure that you haven't blocked in your walled garden youtube.
Please check my previous post: viewtopic.php?f=15&t=4601&p=7048&hilit= ... rden#p7048
Dear Support,
It's not working and keep in mind I mentioned you before I don't have any gateway I am testing on the demo account with my laptop.
Thank you.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Content injection

by HSNMSupport » 01 Jul 2020, 10:35

Please ensure that you haven't blocked in your walled garden youtube.
Please check my previous post: viewtopic.php?f=15&t=4601&p=7048&hilit= ... rden#p7048
Dear Support,
It's not working and keep in mind I mentioned you before I don't have any gateway I am testing on the demo account with my laptop.
Thank you.
Please try to use YT video instead external URL as follow:
You do not have the required permissions to view the files attached to this post.

Hossain12345
Posts: 84
Joined: 18 Jun 2020, 10:24

Re: Content injection

by Hossain12345 » 01 Jul 2020, 12:27

Please ensure that you haven't blocked in your walled garden youtube.
Please check my previous post: viewtopic.php?f=15&t=4601&p=7048&hilit= ... rden#p7048
Dear Support,
It's not working and keep in mind I mentioned you before I don't have any gateway I am testing on the demo account with my laptop.
Thank you.
Please try to use YT video instead external URL as follow:
Dear support,

Thanks for your continuous support, I am not clear bout YT video and ID, can I expect details.
Thank you.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Content injection

by HSNMSupport » 01 Jul 2020, 13:03

Hi,
if you need to show up a YT video as a pop-up, please select Youtube video and past only the code as shown:
Fotografia_dello_schermo_070120_120510_PM.jpg
If you need to show a different HTML page, you can use "External URL".
Have a nice day.
You do not have the required permissions to view the files attached to this post.

Hossain12345
Posts: 84
Joined: 18 Jun 2020, 10:24

Re: Content injection

by Hossain12345 » 01 Jul 2020, 16:49

Hi,
if you need to show up a YT video as a pop-up, please select Youtube video and past only the code as shown:
Fotografia_dello_schermo_070120_120510_PM.jpg
If you need to show a different HTML page, you can use "External URL".
Have a nice day.
[/quote

Dear Support,
I have done the same but no effect.plz, tell me what is the information required to check the configuration.
Thank you.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Content injection

by HSNMSupport » 01 Jul 2020, 16:53

Please, describe the HSNM version, steps taken, symptoms, include all relevant screenshots to speed up the investigation and problem-solving process. It is very important to be as specific as possible.
If you can reproduce the problem you're facing, please provide step by step instructions how to reproduce the reported issue.

Please ensure if your trying to include a popup with a YT video, to choose YB video an insert the code as previously shown.

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