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Product Policies Not Updating
Posted: 01 Jul 2020, 07:33
by Magenta
Dear Support,
We just want to update our Product policies but only saying below notification update in progress. how may time already we did but not working and update. how many hours already we wait but still in progress.
please see below screenshot.
in progress.png
Re: Product Policies Not Updating
Posted: 01 Jul 2020, 10:36
by HSNMSupport
Hi Magenta,
a fix will be released with the next V7 stable.
Please wait till release, then install it.
Have a nice day.
Re: Product Policies Not Updating
Posted: 01 Jul 2020, 10:48
by Magenta
Hi Magenta,
a fix will be released with the next V7 stable.
Please wait till release, then install it.
Have a nice day.
Thanks and waiting for the updates...
Stay safe,
Magenta
Re: Product Policies Not Updating
Posted: 03 Jul 2020, 16:29
by HSNMSupport
The update is released.
Please update your HSNM.
Have a nice day.
Re: Product Policies Not Updating
Posted: 05 Jul 2020, 08:52
by Magenta
The update is released.
Please update your HSNM.
Have a nice day.
Thanks Support, we updated already and working well.
Re: Product Policies Not Updating
Posted: 06 Jul 2020, 10:18
by HSNMSupport
Great to hear that.
Have a nice day.
Re: Product Policies Not Updating
Posted: 22 Jul 2020, 17:22
by miami1983
i have the same issue
the version we have is : 7.0.198 Stable
when i change policy setting and need to update existing users , it take lot of time , GUI is hanging , and i must need to stay untill it finish
its a not good business to stay until job finish
we use external SQL
Re: Product Policies Not Updating
Posted: 22 Jul 2020, 17:25
by HSNMSupport
V199 will contain a fix to speed up this process.
If an HSNM has thousands of clients, it will hang till MYSQL completes the update query.
Have a nice day.