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Cache size

Posted: 13 Aug 2020, 09:53
by Hossain12345
Dear Support,

I did enable Cashe and during enable and some testing, its size was 1.7 MB.Since then it was shut down but when I reopen and see Cache Size is 43 GB.What is the reason behind this?

Thank you

Re: Cache size

Posted: 13 Aug 2020, 12:44
by HSNMSupport
Hi Hossain
I am sorry but without further information it is difficult to help you.
What are you talking about? HSNM? CO.IN.? What? Where do you see the value of cache size?
Please provide as information as you can

thanks

Best regards

Re: Cache size

Posted: 16 Aug 2020, 08:11
by Hossain12345
Hi Hossain
I am sorry but without further information it is difficult to help you.
What are you talking about? HSNM? CO.IN.? What? Where do you see the value of cache size?
Please provide as information as you can

thanks

Best regards
Dear Support,
I am talking about CO.IN.The attached pic is for your information. In addition, Cache seems not working properly, visited websites are not reflecting regular basis. I hve few more observation but i will come later on that.
Thank you.

Re: Cache size

Posted: 17 Aug 2020, 15:09
by HSNMSupport
Can you please give us more details?
What do you mean for ", visited websites are not reflecting regular basis" ??
Thank you

Re: Cache size

Posted: 17 Aug 2020, 15:50
by Hossain12345
Can you please give us more details?
What do you mean for ", visited websites are not reflecting regular basis" ??
Thank you
Hi,
I am also not clear what are the more details you are talking about? As you can see clearly the picture of Cache size and visited website also there . what i mean" visted websites" browsing history of user ,if am wrong make me correct please.
Thank you

Re: Cache size

Posted: 17 Aug 2020, 16:05
by HSNMSupport
Please send us via email to support, URL to reach your COIN.
Thank you.

Re: Cache size

Posted: 17 Aug 2020, 16:46
by Hossain12345
Please send us via email to support, URL to reach your COIN.
Thank you.
Dear Support,
I wil let you know when i am in the office and currently COIN is shutdown.
Thank you

Re: Cache size

Posted: 18 Aug 2020, 12:13
by Hossain12345
Please send us via email to support, URL to reach your COIN.
Thank you.
Dear Support,
I wil let you know when i am in the office and currently COIN is shutdown.
Thank you
Dear Support,
I have sent you email .Can u please confirm are you working on it?
Thank you

Re: Cache size

Posted: 18 Aug 2020, 12:51
by HSNMSupport
Developers are working on it.
We will let you know if we found something wrong.
Have a nice day.

Re: Cache size

Posted: 18 Aug 2020, 13:02
by Hossain12345
Developers are working on it.
We will let you know if we found something wrong.
Have a nice day.
Dear Support,
For your information, we are 4 hours ahead of ur time. Right now I am out of office time. Can u still need access in COIN or we can do it tomorrow?
Thank you.