FIRMWARE UPGRAGE
If you installed HSNM just now, and don't know where to start - ask here!

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12 posts
HSNMSupport
Posts: 1304
Joined: 26 Jul 2016, 09:16

Re: FIRMWARE UPGRAGE

by HSNMSupport » 25 Sep 2020, 16:51

I've finally reached your HSNM via SSH but as I told you before, you've some serious network/firewall problem because it can not reach the license server:

[root@server2 ~]# ping license.prometeo.com
PING license.prometeo.com (193.238.77.14) 56(84) bytes of data.
^C
--- license.prometeo.com ping statistics ---
10 packets transmitted, 0 received, 100% packet loss, time 9771ms


Please check with your technician because we cannot provide this kind of support.
Have a nice day

PS
now is again unreachable. We have been kicked out of the SSH session.

patrickk
Posts: 86
Joined: 28 Jun 2017, 16:21

Re: FIRMWARE UPGRAGE

by patrickk » 25 Sep 2020, 17:10

I've finally reached your HSNM via SSH but as I told you before, you've some serious network/firewall problem because it can not reach the license server:

[root@server2 ~]# ping license.prometeo.com
PING license.prometeo.com (193.238.77.14) 56(84) bytes of data.
^C
--- license.prometeo.com ping statistics ---
10 packets transmitted, 0 received, 100% packet loss, time 9771ms


Please check with your technician because we cannot provide this kind of support.
Have a nice day

PS
now is again unreachable. We have been kicked out of the SSH session.
i will check more and get back to you. thanks

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