Geolocation can't be adjusted
HSNM administration backend general discussion

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emilvi
Posts: 13
Joined: 10 May 2018, 21:09

Geolocation can't be adjusted

by emilvi » 19 Jul 2021, 09:25

I try to change the geolocation for a hotspot, but when I save it goes right back to default geolocation from address
The problem is that the site of the hotspot is not having av correct address in Google maps, so I have to overwrite the geolocation
Version 8.0.271

HSNMSupport
Posts: 1326
Joined: 26 Jul 2016, 09:16

Re: Geolocation can't be adjusted

by HSNMSupport » 19 Jul 2021, 09:43

Hi,
does it show a particular error?
Is it possible to share a screenshot ?
Have you already tried to empty the cache and/or reload the page after the update?
Let us know.

emilvi
Posts: 13
Joined: 10 May 2018, 21:09

Re: Geolocation can't be adjusted

by emilvi » 19 Jul 2021, 10:06

I'm using Firefox normally, but I've tride Chrome also and the same thing happens there
The system says that the settings is updated
I try to put in the following new coordinates, but after saving the old settings are back (see screenshot):
8.8493520
58.4463204

I have also tried on another gateway, and the same happes there

HSNMSupport
Posts: 1326
Joined: 26 Jul 2016, 09:16

Re: Geolocation can't be adjusted

by HSNMSupport » 21 Jul 2021, 08:36

Dear Emil,
This is not a bug.
The behavior depends on the fact that you've specified the address, the city, and other address details in the gw.
If you set only the country, you can edit the GPS coordinates, otherwise, they will be calculated based on the address you have specified every time you save.
Have a nice day.

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