Page 1 of 1
Difficulties getting the 3g modem to work
Posted: 06 Oct 2015, 10:18
by Ecube
We having difficulties getting the 3g modem to work (Sending sms)
Re: Difficulties getting the 3g modem to work
Posted: 06 Oct 2015, 10:19
by Alex
Hello!
What kind of USB modem are you using? HSNM supports only some modems that are:
Onda TM201
Huawei E173
Huawei E1750
Huawei E620
Huawei E1552
Huawei E3131
Onda MW836UP
Onda MDC655
Onda MT835UP
Onda MDC835UP
Onda MT191UP
If you are using a vmware version please be sure that USB modem is connected and recognized from vmware.
Hope to help you
Re: Difficulties getting the 3g modem to work
Posted: 06 Oct 2015, 10:19
by Ecube
We are using
one touch x230e 01 z128 modem
vmware version recognizes it
Re: Difficulties getting the 3g modem to work
Posted: 06 Oct 2015, 10:24
by Alex
Hi!
This kind of modem is not supported from HSNM. You have to use one of the supported modems
Re: Difficulties getting the 3g modem to work
Posted: 06 Oct 2015, 10:24
by Ecube
Modem has been replaced with Huawei E173 but we still cant get it to work
Re: Difficulties getting the 3g modem to work
Posted: 06 Oct 2015, 10:25
by Alex
Please check if HSNM recognized the modem under "system settings" menù, after that go to "system utility" menù and try to send an SMS and check on HSNM LOG what is written.
I have seen that your license is expired and HSNM is blocked, so how did you try to send an SMS with the HSNM blocked?
Re: Difficulties getting the 3g modem to work
Posted: 06 Oct 2015, 10:28
by Ecube
HSNM recognizes modem under system menu
Find attached screen shot
