Dashboard/Statistics - deleted users HSNM administration backend general discussion

[jnsilver]

When I delete users from a reseller/manager/domain, does it affect/change the statistics in the dashboard ?

If yes I suggest to change that. Statistics can't be changed by deleted users because the sessions etc. were made and have to be counted.

[HSNMSupport]

Hi jens
Yes, if you delete a user the dashboard's statistics will be automatically updated when you click on dashboard's "Refresh" button  or within 4 hours (statistics cache time).

It is not possible to keep statistics of deleted users, because statistics is based on DB datas. 

Best regards

[jnsilver]

That's a big problem. All historical data will be false, if the user database will be cleaned up after some time. For example revenues. When a user is deleted there is still the revenue. You can't delete this information from the system. You must store them in another way.

[HSNMSupport]

Hi Jens
Simply don't delete the users and set, on System Settings", the automatic delete "unused users/cards" to never

DBOptimization.jpg

Best regards