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I can't access to console after activating https by default.

Posted: 31 Jul 2018, 14:15
by infosey
I installed my ssl certificate and key and activated the option access using https by default and after that I can't access to web console. I get the error "403 forbidden access to /". Devices can't access to the hotspot and they get /portal/index.php was not found on this server. I need help please.

Re: I can't access to console after activating https by default.

Posted: 31 Jul 2018, 15:37
by HSNMSupport
Hi Infosey
If you have that error means that you have loaded an SSL certificate for a domain that doesn't match with the domain set on the "Domain Name" field under HSNM "System Settings.
To have the HSNM working again we need an SSH access to it: could you please send us at HSNM support e-mail address? Can you also give us your GUID and the version that are you using?

Thanks in advance

Best regards