System Log - Information! Social network (1) user login error:
HSNM administration backend general discussion

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ivan
Posts: 19
Joined: 20 Sep 2017, 20:37

System Log - Information! Social network (1) user login error:

by ivan » 11 Oct 2018, 13:53

Hi,

today in system log there is this error "Information! Social network (1) user login error:" but without any additional info like MAC or IP address of device.

How to troubleshoot that? Is this HSNM or client device based error?

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: System Log - Information! Social network (1) user login error:

by HSNMSupport » 11 Oct 2018, 16:40

Hi Ivan,

when you see that kind of log it means that something wrong happend during the social login process but the social network itself didn't provide any specific error. Just a general login error.

(1) code stands for Facebook social login.

Best Regards.

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