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Urgent cannot access admin interface after upgrading to 6.1.47
Posted: 02 Mar 2019, 18:52
by kostas2911
I receive
Sorry but you're not allowed to access the system from this network. IP address: XX.XX.XX.XX
Re: Urgent cannot access admin interface after upgrading to 6.1.47
Posted: 02 Mar 2019, 19:48
by kostas2911
I restore the entire vm from a backup.
Then added on backend security 0.0.0.0/0 on whitelist ip and then update again.
I had access to admin panel but then i removed 0.0.0.0/0 and locked out again.
Restored again vm and stayed to 6.0.171.
Is this a bug?
i never had anything on whitelist and never had such problem
Re: Urgent cannot access admin interface after upgrading to 6.1.47
Posted: 04 Mar 2019, 09:41
by HSNMSupport
Hi Kostas
I am sorry but I have not been able to reproduce the issue on our LAB. Can you provide us by e-mail an URL to access to a "fault HSNM"?
Thanks
Best regards
Re: Urgent cannot access admin interface after upgrading to 6.1.47
Posted: 04 Mar 2019, 10:06
by kostas2911
Give me an email address
Re: Urgent cannot access admin interface after upgrading to 6.1.47
Posted: 04 Mar 2019, 10:27
by HSNMSupport
Hi
The e-mail is support[at]hsnetworkmanager.com