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Delete IP/MAC Bypass from Manager User
Posted: 18 Jun 2019, 15:55
by rdt112
Hello,
We have given the manager user the rights to add/edit/delete the entrances on IP/MAC bypass however the user is not able to delete them.
From the system user we can delete them without any issue.
We also updated to latest version but issue still persists.
Best Regards.
Re: Delete IP/MAC Bypass from Manager User
Posted: 19 Jun 2019, 09:30
by HSNMSupport
Hello,
we are aware of this problem. Developers are working on this and a fix will be available with next HSNM update.
Thank you for your report,
Best Regards.
Re: Delete IP/MAC Bypass from Manager User
Posted: 08 Jul 2019, 13:30
by rdt112
Hello support,
Was this fix issued? I did not find it in the changelogs.
Best Regards.
Re: Delete IP/MAC Bypass from Manager User
Posted: 08 Jul 2019, 14:55
by HSNMSupport
Hello,
about the changelog, I'll ask to developers.
However, from what I know, the problem has been fixed with the latest update.
Best Regards.
Re: Delete IP/MAC Bypass from Manager User
Posted: 24 Jul 2019, 23:29
by rdt112
Hello,
We updated to latest version 6.1.80. The problem is still not solved. The manager account cannot delete the IP/MAC Bypass entries.
Can you please confirm it is solved and its a problem only on this installation?
Best Regards.
Re: Delete IP/MAC Bypass from Manager User
Posted: 25 Jul 2019, 09:45
by HSNMSupport
Hello,
I'm sorry, you are right. I've just talked with developers and checking they discovered another little problem related to IP/MAC deleting.
They have just solved it. With next 6.1.81 update problem will be fixed.
Sorry again,
Best Regards.
Re: Delete IP/MAC Bypass from Manager User
Posted: 05 Aug 2019, 09:42
by rdt112
Hi,
I confirm that the above has been solved. Thank you for your support.
Re: Delete IP/MAC Bypass from Manager User
Posted: 05 Aug 2019, 17:34
by HSNMSupport
Hi,
thank you for your response.
Best Regards.