Licensing error
HSNM administration backend general discussion

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infosey
Posts: 157
Joined: 30 May 2018, 10:45

Licensing error

by infosey » 21 Aug 2019, 13:22

I am getting this error:
Error! Product not registered or licensing problems.
Will work for a limited period (maximum for other 80 Hours).
Register your product in the system settings by entering a valid GUID!

Whan can I do? I have a valid license.

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: Licensing error

by HSNMSupport » 21 Aug 2019, 14:13

Hi,

that error may occur if your HSNM is not able to reach our license server. So it could be due to poor internet connection or a slowdown on it.

You can try to click on the update button in the license menu under system settings. If HSNM will be able to reach our server the error should disappear after you logged out and in again.

Best Regards.

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Licensing error

by infosey » 22 Aug 2019, 13:26

OK, I used the button and message dissapeared. Thanks!

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