Mailchimp configuration
HSNM administration backend general discussion

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Mirkos
Posts: 22
Joined: 01 Oct 2015, 15:04

Mailchimp configuration

by Mirkos » 21 Feb 2020, 10:09

Hi guys
We have seen the manual about how connect HSNM to MailChimp but very Little information appears. Do you have another manual?
What is the (MailChimp Audience ID)?. Is the user of account of MailChimp?.
When I try to import data from MailChimp only have this options: (HSNM is not in the listo f Integrated service)

MailchimpImport.jpg

We would import them automatically.
We don't have to export the data to an excel and then import it into Mailchimp

Thanks in advance for helping me

Best regards
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HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mailchimp configuration

by HSNMSupport » 21 Feb 2020, 10:30

Hi Mirkos
No, the only manual we have for MailChimp is the Administration Manual where you can find (around page 130,163 and 229-230) all the informations you need.
Anyway the "Mailchimp Audience id" is the ID of the group/container on Mailchimp where the user will be add by syncronization. HSNM automatically syncronyzed the new users with Mailchimp every 10 minutes instead, for the users created before the Mailchimp configuration, you have to use the "Export of users to Mailchimp" tool to automatically syncronized them

ToolForManagingData.jpg

So what you have to do is:

1) Set the Mailchimp API key on the manager

MailchimpManagerSettings.jpg

2) Set the "Mailchimp audience ID" and enable the export on domain

MailchimpDomainSettings.jpg

3) After that all new users will be syncronyzed with Mailchimp instead, for the users created before the Mailchimp configuration, you have to use the "Export of users to Mailchimp" tool to automatically syncronized them

P.S.-> I also suggest you to upgrade your HSNM with the latest version 7.0.124 (when it will be availbale) because we found and fix a BUG on exporting users for Mailchimp

Hope this help you

Best regards
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torbjorn
Posts: 5
Joined: 26 Aug 2019, 09:01

Re: Mailchimp configuration

by torbjorn » 18 Jun 2020, 12:47

Hi.
Is it possible to add Tags in the MailChimp integration? We would like to Tag from which GW the guest are registerred.
img180620.JPG
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HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mailchimp configuration

by HSNMSupport » 18 Jun 2020, 13:28

Hi,
at the moment it is not possible.
We insert your request in our wishlist.
Have a nice day.

torbjorn
Posts: 5
Joined: 26 Aug 2019, 09:01

Re: Mailchimp configuration

by torbjorn » 25 May 2021, 10:55

Hi.

I have done the following:
1. Set the "Mailchimp API key" on the manager
2. Set the "Mailchimp audience ID" and enable the export on domain
3. Set the "Export of Users to MailChimp" filters and Enabled.

Still no records are exported to MailChimp.
Any settings that I have missed?
Are there any loggs that reports error-messages?

Do I have to set any MERGE tags in MailChimp if I only need the e-mail adress?

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mailchimp configuration

by HSNMSupport » 25 May 2021, 17:48

Hi
can you tell us which version you have on HSNM?

Thanks

Best regards

torbjorn
Posts: 5
Joined: 26 Aug 2019, 09:01

Re: Mailchimp configuration

by torbjorn » 26 May 2021, 12:10

Version 8.0.265.

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mailchimp configuration

by HSNMSupport » 26 May 2021, 17:49

Hi Torbjorn
On next HSNM version the problem will be fixed

Thanks to have reported it

Best regards

torbjorn
Posts: 5
Joined: 26 Aug 2019, 09:01

Re: Mailchimp configuration

by torbjorn » 27 May 2021, 08:59

Hi.

When will next release be avalialble?

Torbj.

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Mailchimp configuration

by HSNMSupport » 28 May 2021, 17:47

Next week we will release the version.
Have a nice weekend.

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