Searching by Firstname or Lastname
HSNM administration backend general discussion

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clannet
Posts: 60
Joined: 28 Jun 2017, 18:42

Searching by Firstname or Lastname

by clannet » 14 Jul 2020, 15:17

Hi,

I've noticed that if you have a user with a common first or last name, the search only returns 20 results and I can't see a way to move to the next page of results. Is it possible to scroll through all the results?

Best wishes,

Dean

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Searching by Firstname or Lastname

by HSNMSupport » 15 Jul 2020, 10:20

Hi Clannet,
this is not a bug but a way to not heavy load the HSNM during a search.
The search was limited because in certain cases, we can have millions of results.
Have a nice day.

clannet
Posts: 60
Joined: 28 Jun 2017, 18:42

Re: Searching by Firstname or Lastname

by clannet » 21 Jul 2020, 14:21

Hi,

Thank you for confirming.

How would I find the users who aren't shown due to the search limit?

Best wishes,

Dean

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Searching by Firstname or Lastname

by HSNMSupport » 21 Jul 2020, 14:58

For example, you can type more characters in order to make a more detailed search.
You can even extract users to Excel via tools in order to have a complete list.

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