Product policy problem
HSNM administration backend general discussion

Rate this topic
   Post Reply
2 posts   •   Page 1 of 1
rdt
Posts: 2
Joined: 28 Jun 2017, 16:39

Product policy problem

by rdt » 30 Oct 2020, 00:28

Hello,

On a specific product we set its policy as follows :
Daily time : 180
Daily traffic : 1024MB

Looking at users logs, we have seen that users upon finishing up the 180 minutes can login again.
Is this a problem solved on a newer version?

we are running : 7.0.199 Stable

looking at the changelog there is no issue reported as solved on this topic.

Thank you for your help!

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Product policy problem

by HSNMSupport » 30 Oct 2020, 09:25

Hi,
please check if you have configured Timezone in your manager.
We encourage you to upgrade to the latest HSNM stable version available in order to fix problems and for security reasons.
In previous versions, if you did not configure your Manager timezone, every time/traffic calculation didn't work correctly.
Thank you

Rate this topic

Who is online

Users browsing this forum: No registered users and 6 guests

It is currently 29 Mar 2024, 00:59