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Product policy problem

Posted: 30 Oct 2020, 00:28
by rdt
Hello,

On a specific product we set its policy as follows :
Daily time : 180
Daily traffic : 1024MB

Looking at users logs, we have seen that users upon finishing up the 180 minutes can login again.
Is this a problem solved on a newer version?

we are running : 7.0.199 Stable

looking at the changelog there is no issue reported as solved on this topic.

Thank you for your help!

Re: Product policy problem

Posted: 30 Oct 2020, 09:25
by HSNMSupport
Hi,
please check if you have configured Timezone in your manager.
We encourage you to upgrade to the latest HSNM stable version available in order to fix problems and for security reasons.
In previous versions, if you did not configure your Manager timezone, every time/traffic calculation didn't work correctly.
Thank you