HSNM Forum

Hi!

We have a problem in one of our resellers. When we try to modify anything and then save the following error appears. Same error appears when trying to add new manager but different number. This time maximum number is '-21'. Both errors only happens on manager level. We are able to modify or create in domain and gateway levels.

Regards,

Dear infosey,
your license has a maximum of 5 campaigns total.
In your Reseller, you've set 0 which means limit based on the license, but in every manager, you've set 2.
The error tells you that you've forced a number of campaigns for every manager that exceed your license limit.
You can:
- update your license
- set to 0 everywhere
- manual set the number of every manager/reseller
This is not a bug but a normal behavior.
Have a nice day.

Yes, we have noticed that all managers have 2 maxium number of campaings, but our problem is we are not able to set 0 on all managers and save them.
The error appears as we have repoted when saving anything, including that change.

Regards

I've reset your managers to 0.
Have a nice day.

Thanks! Have a nice day too.