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User Manager Logs

Posted: 22 Apr 2021, 10:47
by humzakhan
Hi Team,
We have multiple manager system user who have rights to create users, is there any way we can see which manager user created which users?

Re: User Manager Logs

Posted: 22 Apr 2021, 10:54
by HSNMSupport
Dear humzakhan,
you can retrieve this info in the syslog.
Fotografia_dello_schermo_042221_105459_AM.jpg
Have a nice day.

Re: User Manager Logs

Posted: 22 Apr 2021, 10:57
by humzakhan
yes we have seen this, but we need to see data from previous dates? where do audit logs get saved.

Re: User Manager Logs

Posted: 22 Apr 2021, 11:00
by HSNMSupport
You can filter by date or by message using this function:
Ritaglio_senza_nome_042221_105928_AM.jpg

Re: User Manager Logs

Posted: 22 Apr 2021, 11:08
by humzakhan
Thanks Team, Can we export them to excel? is there any option?

Re: User Manager Logs

Posted: 22 Apr 2021, 11:12
by HSNMSupport
Yes, sure!
Click here:
Ritaglio_senza_nome_042221_111133_AM.jpg
Have a nice day!

Re: User Manager Logs

Posted: 22 Apr 2021, 11:23
by humzakhan
Hi, this opens tools for managing data page, where is the option for audit logs export.

Re: User Manager Logs

Posted: 22 Apr 2021, 11:24
by humzakhan
One more thing, I am not talking about system users, i am talking about hotspot ids

Re: User Manager Logs

Posted: 22 Apr 2021, 11:25
by HSNMSupport
The tool you're using is for hotspot customers not for syslog.

Re: User Manager Logs

Posted: 22 Apr 2021, 11:59
by humzakhan
That's what i need, that which manager system user created which hotspot id.
See in example, manager user (support) created 504@domain users/hotspot ids, but it is not showing data before 8th april 2021. where do archive logs go?